Privacy Policy – Winterproof Roofing LLC

Effective Date: May 8, 2026
Last Updated: September 26, 2026

Winterproof Roofing LLC (“Winterproof Roofing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through winterproofroofing.com, online forms, advertisements, telephone calls, text messages, estimates, contracts, and other interactions with our company.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Winterproof Roofing, we may collect information including:

  • Name

  • Property or mailing address

  • Email address

  • Telephone number

  • Property and project information

  • Insurance claim information

  • Photographs, videos, or documents you provide

  • Estimate, contract, invoice, and payment information

  • Communications between you and Winterproof Roofing

  • Information submitted through website forms

When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, referring website, pages visited, and website usage information.

Payment information may be processed through third-party payment processors. Winterproof Roofing may not directly store complete payment-card information when payments are handled by those providers.

How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and estimate requests

  • Schedule inspections, appointments, and roofing services

  • Prepare estimates, contracts, and invoices

  • Perform and manage roofing and related services

  • Communicate about projects, scheduling, payments, and insurance claims

  • Process payments

  • Communicate with insurance carriers, property managers, suppliers, subcontractors, and other parties when reasonably necessary for a project

  • Provide customer service

  • Send appointment reminders and service notifications

  • Maintain business and transaction records

  • Improve our website, advertising, and customer experience

  • Prevent fraud, misuse, or security incidents

  • Comply with applicable laws, regulations, legal processes, and governmental requirements

  • Send marketing communications when permitted by law and, where required, with your consent

Winterproof Roofing LLC does not sell your personal information.

SMS/Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Winterproof Roofing LLC, we may send messages regarding appointments, estimates, projects, scheduling, billing, customer service, and other communications you have requested or authorized.

Where you separately consent to marketing text messages, we may also send promotional messages.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact Winterproof Roofing directly.

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering text messages and operating our communications systems, solely as necessary to provide those services.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising effectiveness, and improve our services.

Third-party services used by our website may also place cookies or collect information according to their own privacy policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Information

We may disclose personal information when reasonably necessary to operate our business or provide requested services, including to:

  • Payment processors

  • Insurance companies and adjusters

  • Suppliers and material providers

  • Subcontractors and service providers

  • Property managers or other authorized project representatives

  • Website hosting, software, and communications providers

  • Accountants, attorneys, insurers, and other professional advisers

  • Governmental, regulatory, or law-enforcement authorities when required or permitted by law

We may also disclose information when reasonably necessary to protect our legal rights, prevent fraud or misuse, enforce agreements, or respond to legal process.

We do not authorize service providers to use personal information we provide to them for purposes unrelated to the services they perform for us.

Data Security

Winterproof Roofing LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

No website, electronic communication, or information-storage system can be guaranteed to be completely secure.

If a security breach involving personal information occurs, Winterproof Roofing will respond in accordance with applicable law, including applicable Alaska data-breach notification requirements.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and warranty records, comply with legal and tax obligations, resolve disputes, and enforce agreements.

When records containing personal information are no longer required, we take reasonable measures to dispose of them in a manner appropriate to the sensitivity of the information and applicable law.

Children's Privacy

Our website and services are intended for property owners, customers, and other adults and are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13.

Your Choices

Depending on the circumstances and applicable law, you may contact us to:

  • Request information about personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information when legally permissible

  • Opt out of marketing emails or text messages

  • Withdraw consent for certain communications

We may retain information when necessary to comply with legal obligations, maintain legitimate business records, administer warranties, resolve disputes, or complete transactions.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Winterproof Roofing LLC does not control and is not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any revised Privacy Policy will be posted on this page with an updated Last Updated date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Winterproof Roofing LLC
801 E 82nd Ave, Suite 16-B
Anchorage, Alaska 99518
Phone: 907-887-1633
Website: www.winterproofroofing.com